Services

Application design, development & maintenance

Whether you are looking for on demand development or a project to design and develop a custom module, Sungate Solutions Inc. has the knowledge and expertise in QAD® and Progress® to help deliver the solution that your organization needs. Contact us if you need help in any of the following categories:

Customizations, enhancements, modifications
Integrations and interfaces
QAD patch installations
QAD license audits
Browses, browse collections, reports
Data conversions
Code version retrofits
Create and execute test plans
QAD and Progress upgrades

Application consulting and support

Our consultants have the expertise to help you maximize your use of QAD, review your current business processes and challenges, providing alternative solutions for improvement and efficiencies. We can help you to plan and build a business case for process improvement projects and assist in every step of implementation and execution.

Technical support

Sungate Solution, Inc.’s consultants are available when your user community needs an expert or to augment your limited IT resources, assisting with day-to-day maintenance and ongoing support. The relationships we build with your staff allows us to offer personalized, on-demand services and assistance.

Root cause analysis for business processes and QAD errors.
Troubleshooting QAD programs.
Managing QAD patch implementations.
Documenting change requests.

Training

Training is a critical component for the efficient use of any software and QAD is no exception. Sungate Solutions Inc. will develop customized training packages tailored to your environment that insure that your users have a consistent understanding of the functionality and tools at their disposal.

QAD and functional training for new users.
Training core team members and end users for an upgrade.
Document custom modules and interfaces; train support staff.
Development and system administration processes and procedures.