Sungate Solutions consultants average over 20 years experience. Our consultants are available when your user community needs an expert to augment your limited IT resources, assisting with day-to-day maintenance and ongoing support. The relationships we build with your staff allows us to offer personalized, on-demand services and assistance.
- Root cause analysis for business processes and QAD errors.
- Troubleshooting QAD programs.
- Managing QAD patch implementations.
- Documenting change requests.
Training
Training is a critical component for the efficient use of any software and QAD is no exception. Sungate Solutions will develop customized training packages tailored to your environment that insure that your users have a consistent understanding of the functionality and tools at their disposal.
- QAD and functional training for new users.
- Training core team members and end users for an upgrade.
- Document custom modules and interfaces; train support staff.
- Development and system administration processes and procedures.